GoSkippy offers affordable car insurance with various coverage options to meet diverse needs. The company has over 20,754 reviews on Trustpilot, with a rating of 4.3 out of 5.
Customers appreciate the competitive prices, user-friendly website, and helpful customer service. Many have saved significant amounts by switching to GoSkippy.
However, some reviews mention issues with policy cancellations and customer service delays.
GoSkippy aims to solve the problem of expensive car insurance. They provide comprehensive and third-party coverage at competitive rates, including benefits like courtesy cars, breakdown cover, and windscreen protection.
Read on to discover the pros and cons, detailed reviews, and a comprehensive table of GoSkippy’s policy features.
Goskippy Car Customer Reviews on Trustpilot
GoSkippy is an insurance company that has received a mix of reviews from customers on Trustpilot. There are over 20,754 reviews, and the company is rated 4.3 out of 5. Many customers appreciate the competitive prices and easy process of getting a quote. They find the website user-friendly and the customer service team helpful.
One customer mentioned saving over £200 by switching to GoSkippy. Another highlighted the quick and easy online process.
However, there are also some negative reviews. Some customers faced issues with policy cancellations and customer service delays.
The positive reviews often highlight the affordability and efficiency of GoSkippy. Customers have praised the company for offering the cheapest car insurance quotes. Many drivers, especially new ones, find GoSkippy’s prices to be very competitive. They also appreciate the comprehensive coverage options.
One review mentioned that GoSkippy offered the best quote, which was significantly lower than other insurers. This affordability makes it a favorite among budget-conscious customers.
On the other hand, some reviews point out the drawbacks. There have been complaints about the cancellation fees and the additional premium charges. Some customers found the policy cancellation process to be a hassle. They had to deal with the admin team and faced delays.
One customer mentioned that they had to pay an extra fee even after canceling the policy. These issues highlight the need for better customer service and clearer communication from GoSkippy.
GoSkippy is a UK-based insurance broker authorized and regulated by the Financial Conduct Authority. They offer a wide range of insurance policies, including car insurance, business insurance, and liability cover. The company is known for providing competitive quotes and comprehensive insurance cover.
The customer reviews suggest that while the prices are attractive, the service quality can be inconsistent. Some customers have had excellent experiences, while others have faced challenges.
The company also offers additional services like misfuelling cover and breakdown assistance. These extras are appreciated by customers who want more than just basic insurance.
Some customers feel that the company could do better in terms of customer support. They have suggested that GoSkippy improve its customer service team and response times. The feedback indicates that while the company has strong points, there is room for improvement.
In summary, GoSkippy has a solid reputation for offering affordable and comprehensive car insurance.
With over 20,754 reviews on Trustpilot, it’s clear that many customers are satisfied with their services. The company is praised for its competitive prices and easy-to-use website.
There are areas where it could improve, such as handling policy cancellations and enhancing customer support.
Overall, GoSkippy remains a popular choice for those looking for cheap car insurance. The company’s commitment to providing a wide range of insurance options at competitive prices makes it a strong contender in the insurance market.
Pros of Goskippy Car Insurance
- Affordable Premiums: Goskippy offers competitive prices. Many customers find their quotes cheaper than other insurers. This makes it a good option for budget-conscious drivers.
- Easy Online Process: The website is user-friendly. Customers can get quotes and purchase policies quickly. This saves time and effort.
- Comprehensive Coverage: Goskippy provides a wide range of insurance options. These include comprehensive coverage and additional services like breakdown assistance.
- Efficient Customer Service: Goskippy’s customer service is responsive. Many customers report quick resolutions to their queries. This enhances the overall experience.
- Strong Reputation: Goskippy is a well-known brand. It has a good track record and positive customer reviews. This adds to its credibility.
Cons of Goskippy Car Insurance
- Cancellation Fees: Some customers have reported high cancellation fees. This can be a disadvantage if you need to cancel your policy.
- Policy Changes: Making changes to an existing policy can be challenging. Customers have faced issues with adjustments and additional charges.
- Limited Customer Support: While generally good, some customers have experienced delays in customer support. This can be frustrating when immediate assistance is needed.
- Complex Terms: The terms and conditions can be difficult to understand. Customers with less knowledge may find it confusing.
- Renewal Prices: Renewal premiums can be higher than expected. Some customers have reported significant increases in their renewal quotes.
Goskippy Car Insurance Policy Features
GoSkippy car insurance offers a range of features to meet various needs. The table below outlines these key features.
GoSkippy provides comprehensive coverage options. These include third-party, fire, and theft coverage. Customers also benefit from 24-hour helpline support.
The policy includes benefits like a courtesy car during repairs. It covers new car replacement and lost key cover.
Breakdown cover is available with many levels of assistance. Additionally, the insurance offers keycare and windscreen cover.
For added protection, GoSkippy includes motor legal protection and personal injury cover. This ensures drivers have extensive support and coverage.
| Feature | Value |
| Courtesy car for duration of repair | ✔ |
| Uninsured driver promise | ✔ |
| Cover limit for lost keys | £0.00 |
| 24hr helpline available | ✔ |
| New car replacement | ✔ |
| Courtesy car provided if stolen/total loss | ✖ |
| Windscreen repair excess | £0.00 |
| Windscreen replacement excess | £115.00 |
| Cover limit for stolen keys | £1,500.00 |
| Cover for replacing original audio/visual equipment | Unlimited |
| Repairs guarantee (years) | 5 years |
| Vandalism | ✔ |
| NCB benefit | ✔ |
| Uninsured driver NCB benefit | ✔ |
| Loss or theft of keys | Full replacement |
| Personal belongings | £150 |
| Audio equipment | Not Stated |
| Medical expenses | £100 |
| Liability limit for property damage | £20,000,000 |
| Legal expense | £100,000 |
| Courtesy car benefit | Optional |
| Courtesy car cover | Duration of repair |
| Coverage abroad | 90 days |
| Fire excess | £350 |
| Theft excess | £350 |
| Accidental damage excess | £350 |
| Windscreen replacement excess | £75 |
| Young driver excess | £300 |
| Third-Party Only | ✔ |
| Third-Party Fire and Theft | ✔ |
| Comprehensive | ✔ |
| Breakdown Cover – Roadside assistance and Recovery | £58.99 per year |
| Breakdown Cover – RAC Full UK Breakdown | £92.99 per year |
| Breakdown Cover – RAC Full UK & EU Breakdown | £118.99 per year |
| Keycare Cover | £16.99 per year, £500 cover |
| Windscreen Cover | £33.99 per year, £300 cover |
| Motor Legal Protection | £25.99 per year, £100,000 cover |
| Personal Injury Cover | £30,000 for death, £100/day hospital |
| Abroad coverage | 90 days |
| Courtesy car for stolen or written-off vehicles | £33.99 per year, 14 days cover |
How to Contact Goskippy Car Insurance?
| Contact number | Opening hours | |
| Customer Service | 0344 840 6302 | Monday – Thursday, 9am – 8pm, Friday, 9am – 7pm Saturday – Sunday, 9am – 6pm |
| Sales | 0344 840 6300 | Monday – Thursday, 9am – 8pm, Friday, 9am – 7pm Saturday – Sunday, 9am – 6pm |
| Renewal | 0344 840 6301 | Monday – Thursday, 9am – 8pm, Friday, 9am – 7pm Saturday – Sunday, 9am – 6pm |
| Claims | 0344 840 9503 | Monday – Friday 8am – 6pm Saturday, 9am – 1pm |
Conclusion
GoSkippy Car Insurance provides affordable and comprehensive coverage. Customers appreciate the competitive prices and easy online process. The insurance offers many benefits like a courtesy car, 24-hour helpline, and extensive cover options.
However, there are some drawbacks, such as high cancellation fees and occasional customer service delays. Despite these issues, GoSkippy remains a strong contender for budget-conscious drivers. Its wide range of features and competitive quotes make it a popular choice. In conclusion, GoSkippy’s balance of affordability and coverage makes it a reliable option for car insurance.
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